Your server has the account
cato-user which is configured with the SSH key
you provided when registering the server. You should be able to login to this
user using that SSH key.
Any questions about the server or any other requests can be sent to firstname.lastname@example.org.
What you should do when first accessing your server(s):
Cato will make its best effort to keep the server available to customers and is not responsible for any data or values loss. Please see the Cato Digital Terms, Policies, Notices, and Agreements for full details.